Introduction:

NE Holistic, operated by Helen Ferguson, respects your privacy and is committed to protecting your personal data. This privacy policy will inform you how we handle your personal data when you visit our website, particularly regarding counselling and reiki services, and tell you about your privacy rights.

Data Controller:

Helen Ferguson, the owner of NE Holistic, is the data controller and responsible for your personal data collected through our website.

Contact Details:

If you have any questions about this privacy policy or our privacy practices, please contact Helen Ferguson at:

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• Email: neholistic@outlook.com

• Postal Address: 39 Kimberly Avenue, North Shields, NE29 0RL, UK

• Phone: 07706429243

 

The Data We Collect About You:

Personal data, or personal information, means any information about an individual from which that person can be identified. We collect, use, store, and transfer different kinds of personal data about you which includes:

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• Identity Data includes first name and last name.

• Contact Data includes email address and telephone numbers.

 

We collect this data through our contact forms and booking forms available on our website.

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Data is stored using our technical software providers, including Microsoft and Wix.

 

How We Use Your Personal Data:

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

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• To register you as a new client for our counselling and Reiki services.

• To manage and arrange appointments and services you have requested.

• To communicate with you about your sessions, our services, and other inquiries.

 

Data Security:

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered, or disclosed.

 

Data Retention:

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

Your Legal Rights:

Under certain circumstances, you have rights under GDPR data protection laws in relation to your personal data including:

• Request access to your personal data.

• Request correction of your personal data.

• Request erasure of your personal data.

• Object to processing of your personal data.

• Request restriction of processing your personal data.

• Request transfer of your personal data.

• Right to withdraw consent.

 

If you wish to exercise any of the rights set out above, please contact Helen Ferguson.

 

Third-Party Links:
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Changes to the Privacy Policy:

We keep our privacy policy under review. This version was last updated on 13 March, 2024. Historic versions can be obtained by contacting us.

How to Complain:

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.